Automated Ticket Creation
Instantly convert WhatsApp messages into structured support tickets.
Revolutionize Customer Support with WhatsApp Integration
Transform customer messages into structured support tickets effortlessly with our WhatsApp-powered helpdesk solution. Enhance efficiency, streamline communication, and boost customer satisfaction. Contact us today!
Transform Your Customer Support
Elevate your support experience with our innovative WhatsApp integration.
Smart Ticket Assignment
Effortlessly assign tickets to team members for efficient resolution.
Live Chat Support
Engage customers directly via our integrated ticketing system.
Real-Time Updates
Monitor conversation history and ticket statuses in one dashboard.
Revolutionizing Customer Support with WhatsApp
At Koppla in Malmö, we are on a mission to revolutionize customer support with our innovative software. By seamlessly integrating with WhatsApp, our system converts customer messages into structured support tickets instantly. With features like automated ticket creation, smart assignment, live chat support, real-time updates, and enhanced customer satisfaction, we enable businesses to streamline communication and improve response times. Experience the power of a WhatsApp-powered helpdesk solution and elevate your customer service efficiency with Koppla! 🚀
Why Choose Us?
Discover the advantages of our premium WhatsApp-powered helpdesk solution.
Streamlined Communication
Transform messages into tickets for enhanced efficiency.
Effortless Management
Assign tickets effortlessly for improved team collaboration.
Customer-Centric Support
Experience faster responses and increased satisfaction for your clients.
Customer Testimonials
Read what our customers have to say about our WhatsApp-powered helpdesk solution.
Isabella
Koppla transformed our customer service with faster response times and seamless communication! Great tool!
Jack
I love how Koppla automatically converts WhatsApp messages into tickets, it's a game-changer!
Olivia
The smart assignment feature is brilliant, it makes ticket handling so efficient and organized.
William
Koppla's live chat support within the ticketing system is a game-changer for our team's productivity!
Contact Us
Get in touch with our team for inquiries or support.
Frequently Asked Questions
Get answers to common questions about our WhatsApp helpdesk solution.
How does automated ticket creation work?
When a customer sends a message to your WhatsApp number, our software automatically converts it into a support ticket for immediate attention.
Can tickets be assigned to team members?
Yes! Staff can easily assign tickets to themselves or colleagues to ensure efficient handling and faster responses.
Is there live chat support available?
Absolutely! Our system allows you to respond to customers directly within the ticketing interface to improve communication.
How do I track ticket status?
You can monitor conversation history and the current status of all tickets in real-time, ensuring you stay updated.